AGREEMENT BETWEEN USER AND AMERICAN DISCOUNT CRUISES INC.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and ADC as a result of this agreement or use of the Site. ADC's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in degradation of ADC's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by ADC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth within, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and ADC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and ADC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
We reserve the right, in our sole discretion, to change, modify, delete or otherwise alter portions of these terms at any time. Any such change, modification, deletion or alteration shall be effective immediately upon posting the same on the Site. Please check these terms periodically for changes. Your continued use of the Site following the posting of such changes mean you accept those changes.
No Unlawful or Prohibited Use / Intellectual Property
You should assume that everything that you read or see on the Site is copyrighted, licensed by or otherwise protected and owned by ADC, or in the case of company logos and certain marketing photographs, the vendors it represents. In such cases, they are not owned by ADC, but by a third party, who licensed the use to ADC. Unless otherwise expressly noted, nothing that you read or see on any the Site may be copied or used, except as provided in these Terms & Conditions, or with the prior written approval of ADC. We grant you permission to print individual pages from the Site, unless otherwise expressly noted, for your own personal, noncommercial use in learning about, evaluating or purchasing the services or products of ADC. You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit the content, in whole or part, found on this Site. We do not grant you any license, express or implied, to the intellectual property of ADC or our licensors except as expressly authorized by these terms. No other permission is granted to you to print, copy, reproduce, distribute, license, transfer, sale, transmit, upload, download, store, display in public, alter or modify these materials. This grant of permission is not a transfer of title, and under this permission you may not: use the materials for any commercial purpose, or for any public display (commercial or noncommercial); remove any copyright, or other proprietary notations from the materials; transfer the materials to another person or "mirror" the materials on any other server. The permissions granted hereunder shall automatically terminate if you violate any of these restrictions, and may be terminated by ADC at any time. The materials contained on the Site (including, but not limited to, all HTML code) are protected by applicable copyright, and trademark law. We make no warranties or representations to you that your use of any materials displayed on our Site will not infringe the rights of third parties.
We respect the intellectual property rights of others. It is our policy to respond to any claim that content posted on our Site infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity. If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to firstname.lastname@example.org, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims." You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any content found on this Site on your copyright.
Visiting this Site or sending emails to ADC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide you electronically, via email and on the Site, satisfy any legal requirements that such communications be in writing.
All transactions through ADC will be in US dollars, unless noted otherwise. This means any payments or refunds from ADC will be issued in US dollars. If customer lives internationally, and/or does not utilize US dollars for their financial transactions, their banking institution may charge them transaction fees and/or issue them less funds than expected, as a result of monetary exchange rates. Customer is solely responsible for such charges.
Please note that if a component of a reservation is provided by an international vendor, that vendor may reserve the right to charge the customer in their local currency (without advanced notice), even if our agency invoices the customer in a different currency than that vendor's local currency. In such a situation, the customer may end up being charged a different total amount of funds than they have been invoiced by our agency, after factoring in a current currency conversion rate and/or the customer's credit card's conversion fees and international processing fees. Customer is solely responsible for any such difference in funds, should that difference be an increase in cost in comparison to what our agency has invoiced.
Government Taxes & Fees
Vendors may increase the government taxes and fees (also referred to as "taxes, fees, and port expenses") of a reservation at any time. If they chose to do so, the customer is responsible to pay for such an increase. The vendor may charge it to the customer's onboard account during the trip, rather than invoicing them for it prior to travel.
Many vendors (including, but not limited to, most cruise lines) reserve the right to add a per person fuel supplement charge, even after you have made a reservation (regardless of you paying in full or not). The exact value of this charge, and the requirements for when and if they'd add such a charge, depend on the vendor. Please contact us for details if you're interested in learning more about this.
When making a reservation you will be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, the security code of your credit card, your billing address, and your mailing address.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase, and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your purchase if fraud or an unauthorized or illegal transaction is suspected.
Deposit (or full payment, depending on how close the reservation is made prior to the departure date) is required at the time of making a reservation. This will be charged automatically with the credit card provided by the customer when making the reservation. ADC is not responsible for canceled reservations due to declined credit cards, debit cards, exceeding daily limits, or if the vendor rejects the credit card for any reason. ADC will try to reach the customer at the phone number and/or email address provided by the customer, for other means of payment. If you purchase travel insurance when you initially book your trip there will be 2 charges to the credit card used: one from the travel vendor and one from the travel insurance company.
If a reservation is initially booked by a deposit payment, the final payment date will be specified during the booking process, as well as on the invoice that is emailed to the customer after making the reservation. The final payment will not be automatically charged to the customer. ADC will not be responsible for reservations that are canceled due to lack of customer payment (including, but not limited to, declined payments), and the customer may not be refunded any funds that were already paid if they have already entered the cancellation period of that vendor, as defined in the vendor's Terms & Conditions.
Customers should review travel restrictions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel. BY OFFERING RESERVATIONS FOR TRAVEL TO DESTINATIONS, AMERICAN DISCOUNT CRUISES INC. MAKES NO WARRANTY OR REPRESENTATION THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM SUCH TRAVEL. It is your responsibility to ensure that you meet all health requirements related to your travel, and to follow medical advice in relation to your trip. By traveling, customers voluntarily assume all risks related to exposure to all potential illnesses (including, but not limited to, viruses).
Certain identification is required in order to travel. The requirements may vary, depending on the particular details of the trip (including, but not limited to, aspects such as method of travel and destination). It is your sole responsibility to find out what type of travel documents will be acceptable for your travel and to obtain them. Documentation such as passports and visas may be required for your trip. Passports must be valid for at least 6 months following your travel dates (subject to change, based on governing body law). For more details, citizens of the United States should visit the Bureau of Consular Affairs web site at: https://travel.state.gov/. Citizens of other countries should contact their government to find out where to find such information. Passenger names (the names of people traveling in a reservation) provided to us should reflect complete legal names that match the required travel identification documents that the passenger must bring with them while traveling, for purposes, including but not limited to, proof of identification and citizenship. Those on honeymoons should consider that their travel identification documents might list their maiden name. Notify your travel consultant immediately if changes or corrections are needed. Suppliers may charge a fee for such changes, which will be the customer's responsibility to pay. ADC will not be responsible for customer being denied boarding due to lack of proper identification, and a refund will not be issued to the customer in such a situation. Customer will be responsible for all expenses incurred as a result of this.
Minors not accompanied by both parents are required to supply specific documents. Contact us to confirm what documents are necessary.
Vendor Terms & Conditions
The term vendor and supplier may be used interchangeably in these Terms & Conditions. All customers must review the Terms & Conditions of all vendors/suppliers that their reservation(s) are being provided by. This includes, but is not limited to: cruise lines; airlines; hotels; resorts; tour operators; transportation companies; travel insurers; and shore excursion providers. You can typically access this info on their web sites, or within their brochures. Should you not be able to find this information, please contact them directly. Please note that brochures may not contain the most up to date information. You may also be able to access some of this information by clicking here. Their Terms & Conditions contain important information concerning your vacation. Review the vendor’s policies concerning cancellation penalties. Many vendors reserve the right to alter travel itineraries at their discretion, without notice. This is not a liability of ADC, as it is out of our control.
Many vendors have age restrictions - be sure to check these restrictions prior to making a reservation. Most cruise lines will not allow pregnant passengers who will enter their 24th week of pregnancy while on their ships. The customer must find out if vaccinations are required for the itinerary they'd like to make a reservation for, and get such vaccinations (including any required proof of vaccination) if they would like to travel on such an itinerary. Please check such details with vendor(s) directly before booking your reservation, as they may charge penalties for cancellation.
Each vendor may have a different set of cancellation rules and penalties. Due to government regulations, certain vendors may require customers to check-in on the vendor's web site prior to their travel. Some cruise lines allow customers to complete their check-in process at the pier. The customer must verify the exact requirements of the vendor that they book.
Vendors may require you to provide them with a credit card or cash deposit upon check-in. The purpose of this is to account for expenses that you incur during your trip. Such expenses are not related to any payments made to or through our company regarding paying the funds due for booking your reservation prior to travel.
Some vendors have different terms and conditions based on the country that the travel agency is based out of. Our company is based out of the United States, so all of the reservations made through our company are subject to terms and conditions of the vendor that are specific to reservations made with travel agencies that are based out of the United States. This means that if you are a non-U.S. resident, you should not assume that the terms and conditions that the vendor lists on the version of their web site that is intended for your country of residency are what will apply to a reservation you make with our company. Rather, you should check the version of their web site that is intended for U.S. residents. Not all vendors have different versions of their web site, and not all vendors have terms and conditions that vary based on the country that the travel agency is based out of. An example of a vendor that does have terms and conditions that may vary based on the travel agency’s country of operation is MSC Cruises. MSC Cruises allows non-U.S. residents to make reservations with our company, and specifically states the following: "All non-U.S. residents who book through a U.S. Travel Partner will follow all booking policies and guidelines that a U.S. guest is required to follow. This includes relinquishing any consumer protection from their country of residency for booking/cancellation purposes." With this in mind, all non-U.S. residents that make a MSC Cruises reservation with us, must agree to the aforementioned quoted stipulation that MSC Cruises has made. Other vendors may have terms that also vary based on the country that the travel agency is based out of.
Review all Tickets and Documents
It is the sole responsibility of the customer to review and verify all information printed on the vendor’s tickets, documents and/or accompanying literature. Customer must verify booked accommodations, and all other details. Vendors may charge a fee for changes made after the tickets and/or documents are issued. If a vendor only issues paper documents, and a customer needs us to mail the documents outside of the United States, we reserve the right to impose an additional charge (based on the mail carrier fees). You will be notified of such fees prior to us mailing the documents. Please notify our Support Department, at email@example.com, if you plan to leave home prior to the start of your booked trip date, to ensure timely delivery of any necessary documents.
Certain vendors have implemented electronic-document ("e-document") only ticketing service. In such cases, it is the sole responsibility of the customer to fill out any required registration forms in order to access e-documents. This information must be filled out a certain number of days (varies by vendor) before the travel dates. We can provide you with detailed instructions on how to access this information if you email our Support Department at firstname.lastname@example.org. It is your responsibility to make sure that you've received, accessed and printed out the e-documents prior to your travel dates. Customer must access their e-documents themselves and print them out on their own. Customer must verify that all passenger accommodations are correct, and ascertain that all names are correct and match the documentation that will be used for identification.
The email address provided by the customer at initial time of making the reservation will be the only recipient of an invoice. Customer is solely responsible to convey all information listed on invoice to all travel companions. After making a reservation, customer may request additional email addresses to receive invoices, and also may contact us to update the email address(es) we have on file for their reservation.
Luggage tags are not always provided by the vendor. Some vendors only issue luggage tags if the customer specifically requests them during the online pre-registration process (usually no later than a certain time period prior to embarkation), while others issue them electronically, and others may not issue them at all, or not until you arrive at the cruise terminal on embarkation day. Contact our Support Department, at email@example.com, with questions regarding a specific vendor's policies.
Cancellations and Changes
PLEASE NOTIFY US IMMEDIATELY IF CHANGES OR CORRECTIONS ARE NEEDED. We charge a $50.00 service fee for all returned/bounced checks. We charge a $100.00 cancellation fee per stateroom/room (which is being waived for new reservations made from March 10, 2020 until further notice - this waiver is temporary only, and is subject to expire without advanced warning). We reserve the right to require a letter of cancellation (which can be provided to you by our Support Department, if you contact them at firstname.lastname@example.org or via telephone at one of our phone numbers listed below), signed by the person(s) that paid for a reservation, in order to process the cancellation of the reservation. The credit card used to initially purchase the reservation will be automatically charged our cancellation fee, unless the canceling customer provides a new credit card to charge in their cancellation letter. If cash, money order or check was used to purchase the reservation, the customer will be invoiced for the cancellation fee (which will be due immediately). ADC will not cancel a reservation until this charge/fee has been successfully processed/received, even if the cancellation letter has been submitted by the customer. If the charge gets declined (or isn't received) and the vendor penalty period starts, the customer will still owe us the cancellation fee and will incur the vendor penalties as well. If a customer should transfer a deposited and/or paid reservation away from ADC (to a cruise line or other agency), or cancel a reservation without our knowledge, the $100.00 cancellation fee will be charged to the credit card on file (without the need of the aforementioned cancellation letter), as such an act is considered a cancellation. ADC reserves the right to charge an additional $25.00 per person for any changes, in addition to the applicable vendor charges. We charge a $25.00 service charge for all late payments. These fees are all in addition to any vendor-imposed cancellation or change fees.
Please note that most vendors will consider a request to change all guest names on the same reservation as being a cancellation.
Travel insurance provides protection for a traveler in the event that their trip must be canceled due to a variety of circumstances. Travel insurance is recommended. Benefits vary by plan and may include emergency medical evacuation, baggage coverage, and/or other benefits. We will be emailing or mailing our invoice to you, which has our Travel Insurance Waiver built into it (towards the bottom of the invoice). Should you choose not to purchase travel insurance please indicate this on the Travel Insurance Waiver and return it to us per the instructions listed in the Waiver. Our preferred traveler's insurance plan is provided by Travel Guard (AIG). Certain travel insurance plans may allow for the purchasing customer to request a refund within a certain number of days from the day of initial purchase. However, certain travel insurance plans may include a processing fee that is immediately non-refundable. Most insurance plans must be purchased within a certain number of days from the initial trip deposit date to have a pre-existing conditions exclusion waived, if such a waiver is offered by the plan. There may be optional upgrades available for travel insurance plans, which may include, but may not be limited to: Cancel for Any Reason; Medical Coverage Upgrade. Optional upgrades may only be available if purchased at the time the base plan is purchased (but not within a certain number of hours prior to the trip start date), may only be available within a certain number of days from the initial trip payment, and may only be available to the residents of certain US states. Contact us to find out how much additional your insurance policy will cost for each available optional coverage and/or to find out if optional upgrades are available. Contact us with questions, or go to our travel insurance page, for more details. This is only a brief description of the potential coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. All of the aforementioned benefits and coverage possibilities listed within this paragraph are available for review in the insurance plan's Description of Coverage, which you should review prior to purchase and can request by contacting us. The Description of Coverage for the plan that we sell on our web site is available for review, prior to purchase, on "Step 6" of the online reservation process. Travel Guard insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. The Travel Guard plans sold on our web site are not available to any non-US residents; however, such customers can contact us to find out if other travel insurance options are available. If you purchase a travel insurance policy through our company, it is your responsibility to notify us if you want anything covered by the policy that is not purchased through our company, or if you increase the cost of any covered aspects of your vacation without our knowledge and want that increased value covered. Please note that failure to cover the full value of your vacation may result in a pre-existing coverage waiver (if otherwise applicable) being voided.
Should you purchase air transportation (through a reservation made with ADC) from a vendor, please be aware that the vendor reserves the right to choose the air carrier, a possible charter flight, its routing, flight times, and in some cases, seat assignments and airport from each gateway. Should you prefer a specific route, time or carrier you may be required (depending on vendor regulations) to request an Air Deviation/Premium Air Request, which may be required to be made no later than a certain number of days prior to the trip start date. Vendors typically charge a service fee for an air deviation, in addition to any fare differential. If you book your air transportation from a company other than the vendor(s) ADC has arranged travel for you through, ADC, such vendor(s), and their agents assume no responsibility. Additionally, if you encounter delays and miss the ship(s), transfer(s), or flight(s), you assume all responsibility for, but not limited to, loss of time, money and property. ADC is not responsible for any flights/seats assigned by the cruise line(s) and/or travel vendor(s). Pre-assigned seats are subject to change at the vendor's discretion. Flight changes may result in changes and/or removal of seat assignments. Some vendors charge a fee in order for the customer to have pre-assigned seats. Please note that cross-referenced reservations (as defined below) are not guaranteed the same flight assignments. Only through an air deviation or by purchasing air on your own, directly through a carrier, can this be guaranteed (by the carrier, not ADC). Packages with airfare do not include possible checked luggage fees for flights on select airlines; any applicable fees must be paid directly to the airline at the airport (or during online check-in, if the airline's web site has such an option and/or requirement). Check directly with the airline to find out what such fees are. Once flights are assigned, changes (if available) can usually only be made by the customer paying a fee.
Airlines may charge ancillary fees that are not included in the airfare quoted and/or charged by ADC. Such fees may include, but are not limited to, baggage (checked and/or carry-on) and Wi-Fi fees. Such fees may be payable directly to the airline at the time of check-in, and as a result, are not included in the price quoted and/or charged by ADC. You should verify these details directly with the airline you are traveling with if they are a concern to you.
When purchasing airfare through certain vendors (including, but not limited to, Princess Cruises), ground transfers (e.g., transportation between the airport and cruise pier) are not included in the price of your reservation. Unless it has been explicitly stated in writing, you should assume ground transfers are not included. Contact us to find out if the vendor you've made your airfare reservation with includes ground transfers. If the vendor is not automatically including them, ground transfers can be added at your request, at an additional cost, by contacting our Support Department (at email@example.com).
United Airlines reservations made with a Basic Economy fare include the following restrictions: Seat selection is not available. Seats are assigned prior to boarding and can't be changed. Families and other groups may not be able to sit together. You will not be eligible to purchase Economy Plus® seating or premium cabin upgrades, or receive Economy Plus subscription benefits. No full-sized carry-on bag allowed, but you can travel with a personal item that fits under the seat in front of you. Exceptions to the carry-on bag policy apply, so see the full Basic Economy baggage allowance information for exceptions and additional details. If an exception does not apply and you bring a full-sized carry-on bag to the gate, your bag will be checked and subject to the applicable checked baggage fee plus a $25 gate handling charge. Ticket changes and refunds are not allowed. This includes advanced changes and same-day changes, even for MileagePlus® Premier® members. MileagePlus members, including Premier members, will not receive Premier qualifying credit or lifetime miles; paid, earned, complimentary or mileage upgrades; or Economy Plus seating benefits. Click here to view a side-by-side comparison of the differences between Basic Economy and Standard Economy fares.
By purchasing any airline tickets through our company, you are agreeing to the following statement (on behalf of all people, including yourself, that are included in any reservation that you are processing through our company): I understand that the airline tickets or air tours I am purchasing are subject to supplemental price increases after the date of purchase due to additional charges imposed by a supplier or government. I acknowledge that I may be charged additional sums by American Discount Vacations to offset increased fees, fuel surcharges, taxes, fluctuations in foreign exchange markets or any combination thereof. I hereby consent to any post‐purchase price increases and authorize American Discount Vacations to charge my credit card for such additional amounts. If a credit card has not been provided, I understand that I will be invoiced the amount due and will have to pay the amount due upon receipt of the invoice.
Federal law forbids the carriage of certain hazardous materials, such as aerosols, fireworks, and flammable liquids, aboard the aircraft. If you do not understand these restrictions, contact your airline or go to https://www.faa.gov/hazmat/packsafe (this web site address is subject to change; if it doesn't work for you, please go to https://www.faa.gov and search for their hazmat rules).
After a reservation has been made, certain vendors allow customers to purchase optional add-ons without our involvement or knowledge. Such add-ons include, but are not limited to, airfare, and shore excursions. We are not always made aware when such a change is made. ADC will not be held liable for any errors related to the addition of such add-ons, whether the error be made by the customer or vendor. If our company becomes aware of such a change, we may update your invoice to reflect the change. If your invoice does not reflect the addition of such an add-on, that means we are not aware of it.
Please note that if you purchase third-party travel insurance (including, but not limited to, the Travel Guard travel insurance plan listed above), you should notify us of the increased trip cost that results from any add-ons you purchase without our involvement. Failure to notify us within 21 days of such a change will result in the loss of pre-existing coverage, if your insurance policy already had such coverage.
On a cruise, accommodations may be referred to as a stateroom and/or cabin.
It is the customer's responsibility to confirm the location of their accommodations, prior to making a reservation. For example, if you are making a cruise reservation, you should refer to the ship's deck plan, to ensure you are happy with the location. Deck plans can typically be accessed on the vendor's web site. Please note that deck plans are subject to change, per the vendor's Terms & Conditions.
Bedding options vary, potentially by ship, hotel, and vendor. To ensure satisfaction, the customer should verify bedding options prior to making a reservation.
Certain vendors have (handicapped) accessible accommodations that were designed for guests with mobility disabilities and other disabilities that require the use of the accessible features of the accommodations. Upon reserving an accessible accommodation, the vendor may require that the customer prove the need for the accessible accommodation (perhaps, by filling out a certain form or providing certain documentation). If the customer is unable to provide the required proof, per the vendor's requirements, they may be moved at any time to another non-accessible accommodation in order to accommodate a customer with a disability.
Occupancy may vary by accommodation. In other words, accommodations of the same category do not necessarily accommodate the same number of guests. Further, if you make a reservation for a certain accommodation and at a later point in time want to add additional people to that same reservation, that may not be possible (even if the accommodation's maximum occupancy typically allows for the new number of guests, and even if you had previously removed guests from the accommodation). This is because the vendor reserves the right to limit the number of guests on the entire sailing, regardless of individual accommodations reaching their maximum occupancy limits.
All accommodation descriptions, deck plans, and any other images of cruise ships, hotels, etc., that are listed on our Site are subject to change. Photos provided are not guaranteed to accurately represent the accommodation listed. Some accommodations in the same category may have different furniture arrangements or be a different size than listed. Please verify such details directly with the vendor.
Several vendors offer reservations under a guaranteed category basis. Such accommodations may be indicated with wording, including but not limited to, "GTY", "GUAR", "Guarantee" and "Guaranteed", rather than having a specific accommodation number being listed. In such circumstances, the customer does not select a specific room number. Rather, the customer is guaranteed (by the vendor) the associated category accommodation or better (as a category upgrade is possible, but not definite). You may not receive your specific room number assignment until you check in for your trip. Please note that one accommodation being of a more premium ("better") category than another is based the vendor's classification of their accommodation categories. For example, a better accommodation does not necessarily mean a larger accommodation. Perhaps the vendor defines better based on location, rather than size. This varies by vendor and is out of our control. Please note that, depending on the category you end up assigned to, some accommodations may have obstructed views. In certain cases, a guaranteed stateroom may only accommodate up to two passengers. Once customer receives a room assignment, the vendor may reserve the right to not change the assignment at customer's request. However, vendor may reserve the right to change customer's room assignment at their discretion, without customer's request. Customers that desire a specific location should not book a guarantee. Contact us prior to booking with any questions you may have regarding guaranteed accommodations.
When you have more than one accommodation traveling together, the vendor may allow for (and possibly require) the associated reservations to be electronically "cross-referenced" in order to ensure that you will all be seated together for dinner (which is typically only applicable to cruise reservations, on select vendors). Simply making a reservation does not guarantee that the customers from different reservations will be seated together, eat at the same times, or even be assigned to the same dining room(s). When traveling with two or more accommodations, speaking to one of our live travel agents on the phone regarding this is the best way to make sure your reservations are linked together. You can make a reservation for more than one reservation on our Site and then give us a call afterwards to ask for the reservations to be cross-referenced.
Your dining request is shown on your invoice, after you make a reservation. If your status indicates "waitlist" for your preferred dining preferences (including, but not limited time dining type, dining time, and dining table size), please be aware that this indicates that your preference is known by the vendor, but that the vendor is not currently able to confirm it and may not end up being able to confirm it. We are not responsible for dining preferences that are not confirmed by the vendor(s). Many cruise lines will only confirm table size once on board. Dining table size is a request only.
Certain vendors (including, but not limited to, Cunard Line, Holland America Line, Princess Cruises, and Seabourn Cruise Line) by default set all reservations to be automatically eligible for potential upgrades, even if the customer has already selected a specific stateroom while making a reservation, or even if the reservation has previously been upgraded. If you want to fully secure your exact stateroom and not be eligible for an upgrade, you must send an email requesting "no stateroom upgrades" to our Support Department at firstname.lastname@example.org. Be sure to include your reservation number and last name. We will then notify the cruise line to opt you out of receiving an automatic upgrade.
Many of the prices and deals offered on our Site are exclusively Internet-only (also called web-only) deals, meaning that they are only valid for reservations made on our Site. You may not be quoted the same pricing and/or bonus offer(s) by calling our professional travel agents over the phone.
After making a reservation on our Site, an automatically generated summary will be sent to the email address you provided our Site with. This is a summary of the selections you made while booking on our Site. As such, it will display any promotions that you attempted to select while booking on our Site. The promotions displaying in that email does not mean that you qualify for them. We reserve the right to correct errors that exist in that email, should they not match the pricing or any other details that you agreed to when making a reservation on our Site. Within the next week (after making your reservation on our Site) you will be emailed an invoice that will let you know if you qualified for the selected promotions. This invoice will also display pricing and other details of your reservation. Please review the invoice thoroughly. This is a manually generated invoice; therefore it is subject to human error. It is within our rights to make any corrections to this invoice at any time after it is issued to you, if there are any deviations (resulting from human error) from what you originally agreed to while booking on our Site.
Certain pricing and promotions offered by our company are valid based on at least one passenger in the reservation being a legal resident of a certain country. Such restrictions are imposed by the vendor(s), and are merely followed by our company. If you make a reservation that has such a requirement, and you do not meet the residence requirement(s), your reservation may be canceled or modified at our discretion. A reservation may be modified to meet the pricing and promotions that a non-resident reservation qualifies for. For example, any reservation which does not have at least one guest that's a legal resident of the United States (including Puerto Rico), Bermuda, Canada, and Mexico, will be subject to a price and promotion modification if they book a Princess cruise reservation, as the pricing and promotions displayed on our website for this vendor's product(s) are only valid for such residents. A similar policy exists for Holland America Line, where there's not at least one guest in the reservation that's a legal resident of the United States or Canada. An exception to the aforementioned restrictions imposed by Princess Cruises and Holland America Line is that you aren't subject to these restrictions if you're an International customer that's a past passenger of the cruise line and that has booked at least one of their cruises through our company prior to January 1, 2011: such customers cannot make a reservation for these vendors on our Site, but can make a reservation with us over the phone to get the deals displayed on our Site (assuming that they qualify for them). While Princess Cruises and Holland America Line's restrictions are specifically delineated in these terms, this does not mean other vendors don't have such restrictions. Please contact us prior to booking if you'd like to verify the restrictions of a particular vendor you're interested in making a reservation with.
Certain vendors (including, but not limited to, various cruise lines) offer promotions related to certain customer details. Such promotions may not be combinable. This includes, but is not limited to, the customer's: (i) state or province of residency; (ii) age; (iii) current or former profession (varies by vendor, possibly related to professions such as military, police, firefighter, EMT, teacher); (iv) organizational membership. If you provide incorrect information and get a promotion attached to your reservation that you should not have otherwise qualified for, and it is found at a later point in time that you did so, you will be invoiced an additional sum equal to the price difference between the promotional rate you should not have been booked with and the correct rate. Failure to pay this price difference may result in cancellation of your vacation, denial of boarding, and/or total loss of money paid on the reservation.
If you provide a past passenger number when making a reservation on our Site, our Site's electronic connection with the cruise line may recognize special amenities that are linked to your past passenger number (including, but not limited to, onboard credits and future cruise credits). If such amenities are recognized, they may automatically be attached to your reservation and may be displayed during the online booking process on our Site. The total value displayed regarding such amenities listed on our Site may be combined with the value of special amenities being provided by our company. For instance, if we're giving you a $100 onboard credit and the cruise line is also giving you a $50 onboard credit, the system may just display the $150 total onboard credit (rather than the broken down values) at some point during the online booking process on our Site. Please contact us prior to making a reservation if you have any questions about amenities, credits or discounts.
We reserve the right to substitute any bonus offer, amenity or gift (from any promotion) with an item of equal or greater value (based on US Dollars), at our discretion.
Certain pricing and offers on our web site may be related to group inventory that we have secured from the vendor. Not all instances of group inventory will be identified as being group inventory. Making a reservation that is related to our group inventory (via our web site) will not result in you being considered by the vendor as being in a group of people that are traveling together (other than people that are within your specific reservation of course). Our group inventory sold via our web site is simply a way that we are able to offer customers with benefits such as special pricing, availability and/or promotions (not necessarily all of those things on the same reservation).
Certain coupons or credits issued by a vendor are not combinable with ADC offers. If ADC deems a vendor coupon combinable with ADC's offer(s), coupons are not guaranteed to be accepted until the vendor has received the coupon(s) and has notified ADC that they are applicable for your reservation(s). For example, certain pricing and promotions offered by ADC is not combinable with future cruise credits. If you book on our Site and a future cruise credit is automatically applied by the cruise line to your reservation (during the automatic processing of the reservation) we reserve the right to remove such credits and require you to pay the full web price. Any coupons, certificates or vouchers must be pre-approved by management, before initial payment has been made (for any booking, not just web-made bookings), as certain restrictions apply.
Certain promotions, bonus offers, gifts, etc. are based on availability and are subject to change. All promotions are valid based on the pricing structure at the time of booking. Any changes to the reservation may result in the alteration or removal of such promotions. When applicable, price decreases may be made at the discretion of ADC. Web rates and promotions are only valid for those that initially book their reservation(s) on our Site. Those that book over the phone cannot get a web rate/promotion after booking over the phone. Select promotions are only valid for new bookings; those that cancel and rebook the same trip are not eligible for such promos. The promotions listed on our invoice reflect all promotions for your reservation, from the vendor as well as from ADC.
Promotions offered are only valid for reservations that result in travel. This means that if you cancel a trip, you will not be eligible for the promotion offered. If a booking bonus is received by a customer prior to travel, and the customer ends up not going on their trip, they are responsible for returning the booking bonus to us.
By choosing to process a reservation with us, you are confirming that you are aware of all of the necessary procedures listed in these Terms & Conditions, in addition to any necessary procedures listed in the Terms & Conditions of the vendor(s) providing services and/or products for your reservation, and are accepting that you are subject to the qualification requirements required.
We may provide you with links to web sites when we communicate with you, including but not limited to: via email; telephone conversation; in our Site. ADC is not responsible for the content displayed on third-party web sites. Selecting links may result in the display of the content of such web sites within the same browser viewport as our Site. The privacy and security policies of third-party web sites may differ from those practiced by ADC. Links are provided as a courtesy to you, and if they are no longer working, you should not assume that the content and/or service accessible via the link is no longer available and/or applicable. Please contact ADC to inform us if a link is no longer working.
If you use this Site, you are responsible for maintaining the confidentiality of your account, and for restricting access to your computer and other electronic devices that contain your personal information. You agree to accept responsibility for all activities that occur under your account. You may not assign or transfer your account to any other person or entity. You acknowledge that ADC is not responsible for third-party access to your account that results from theft or misappropriation of your account. ADC and its associates reserve the right to refuse or cancel account access, terminate accounts, or remove or edit content at our sole discretion.
This Site may contain review services in which users may post reviews of their own travel experiences. By submitting a review to this Site, you grant ADC and its affiliates a royalty-free, irrevocable, perpetual and fully sub-licensable right to use, distribute and publish such reviews in any media, for any purpose. You further grant ADC the right to pursue at law any person or entity that violates your or ADC's rights by a breach of these Terms & Conditions. By submitting a review, you agree not to submit any material that is unlawful, libelous, defamatory, obscene, threatening, fraudulent or otherwise objectionable. ADC takes no responsibility and assumes no liability for any submitted reviews that have been posted on the Site, or for any loss or damage thereto, nor is ADC liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity you may encounter. Although ADC has no obligation to screen, edit or monitor any of the reviews posted to the Site, ADC reserves the right to do so, and has the absolute discretion, to remove, screen or edit without notice any reviews posted or stored on this Site, at any time, and for any reason.
ADC strives to provide the best customer service possible. If you have a problem, please bring it to our attention and we will do our best to resolve it. Any claim under these Terms & Conditions must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. You agree to give ADC an opportunity to resolve any claims or disputes relating to any dealings with our company. Please let us know about any dispute you may have with us by contacting us (contact information is listed in the "Contact Us" section of these Terms & Conditions).
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms & Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity of damages for any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association (rather than through a court). The arbitrator's award shall be final. In the event that any legal or equitable action, proceeding or arbitration arises out of concerns these Terms & Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms & Conditions or any disputes arising as a result of these Terms & Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms & Conditions. If you decide to seek arbitration, you must first send, by certified mail, a written Notice of Dispute addressed to: American Discount Cruises Inc., Attn: Legal Department, 200 Craig Road, Suite 201, Manalapan, NJ 07726. The notice must describe the nature and basis of the claim and set forth the relief sought. If ADC and you do not reach an agreement to resolve the claim within 60 days after the notice is received by ADC, you may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which any party is entitled.
Any arbitration under these Terms & Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and ADC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
If you have a question about a charge on your credit card statement, please contact us prior to disputing the charge with a credit card company. We reserve the right to dispute a chargeback that we believe to be incorrect. We also reserve the right to cancel a reservation which was paid for with funds that have been reversed by the credit card company as a result of a credit card dispute. We reserve the right to recover expenses from a customer that we incur as a result of an incorrect chargeback made by that customer.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. AMERICAN DISCOUNT CRUISES INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. AMERICAN DISCOUNT CRUISES INC. RESERVES THE RIGHT TO CORRECT ANY ERRORS ON THIS SITE AND/OR RESERVATIONS MADE WITH AN INCORRECT PRICE. IN SUCH A CASE, IF POSSIBLE, WE WILL OFFER THE CUSTOMER THE CHANCE TO KEEP THE RESERVATION AT THE CORRECT PRICE OR ADC WILL CANCEL THE RESERVATION WITHOUT PENALTY.
AMERICAN DISCOUNT CRUISES INC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. AMERICAN DISCOUNT CRUISES INC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. RATINGS OF PRODUCTS INCLUDING, BUT NOT LIMITED TO, CRUISE LINES, CRUISE SHIPS, HOTELS AND VENDORS ARE INTENDED ONLY AS GENERAL GUIDELINES, AND AMERICAN DISCOUNT CRUISES INC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS.
AMERICAN DISCOUNT CRUISES INC. IS NOT RESPONSIBLE FOR ANY POTENTIAL RISKS AND HAZARDS ASSOCIATED WITH TRAVEL TO DESTINATIONS INCLUDED ON RESERVATIONS THAT CAN BE BOOKED THROUGH AMERICAN DISCOUNT CRUISES INC. BY EMBARKING ON TRAVEL ARRANGED THROUGH OUR COMPANY, YOU ASSUME THE RISKS ASSOCIATED WITH SUCH TRAVEL.
You agree to indemnify, defend and hold harmless ADC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including, but not limited to, reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services of ADC, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. ADC reserves the right, at its own cost, to assume defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with ADC in asserting any available defenses.
Termination / Access Restriction
ADC reserves the right, in its sole discretion, to terminate or suspend your access to the Site and the related services of any portion thereof at any time, without notice, for any reason whatsoever and without limitation, including but not limited to breach of these Terms & Conditions.
All provisions of the Terms & Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Travel Agency Role
ADC is a travel agency. As such, ADC is acting as intermediary and agent for vendors (including, but not limited to, those identified on this Site) in selling services, or in accepting reservations or bookings for services that are not directly supplied or controlled by ADC. ADC therefore shall not be responsible for breach of contract or any intentional, unintentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to you, your travel companions or group members. ADC does not guarantee any of our third-party vendors' pricing, reservations, or scheduling. We cannot prevent and will not be responsible for actions including, but not limited to, the vendor overbooking or canceling cruises, hotel stays, flights, tours, transportation, or any other form of reservations. ADC shall not be responsible for any injuries, damages, or losses caused to any traveler. By embarking on his/her travel, the traveler voluntarily assumes all risks involved with such travel, whether expected or unexpected.
The customer that purchases any product or service on this Site has been advised of the availability and recommendation to purchase Travel Insurance. The customer has read and accepts all of the information included within these Terms & Conditions. The customer solely is responsible for the duty to convey this information to all travel companions. By purchasing any service or product on this Site, the customer indicates his or her decision on these matters and swears and attests to his or her understanding thereof.
American Discount Cruises Inc. is a registered seller of travel among the following states that require such registration:
The Terms & Conditions herein shall be governed and construed in accordance with the laws of the State of New Jersey, in the United States of America, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. All claims, civil actions, or legal proceedings related to dealings with ADC shall be governed by the laws of the State of New Jersey. You consent and submit to the exclusive jurisdiction of the state and federal courts located in Monmouth County, New Jersey, United States of America, in all questions and controversies arising out of or related to your use of this Site and your dealings with ADC. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms & Conditions, including, without limitation, this section.
Changes to Terms
ADC reserves the right, in its sole discretion, to change the Terms & Conditions under which this Site is offered. The most current version of the Terms & Conditions will supersede all previous versions. ADC encourages you to periodically review the Terms & Conditions to stay informed of our updates.
ADC welcomes your questions or comments regarding these Terms & Conditions:
Via postal mail:
American Discount Cruises Inc.
200 Craig Road, Suite 201
Manalapan, NJ 07726
Via email: email@example.com
Toll Free: 855-602-7447 (US & Canada) | 0800 098 8041 (UK)